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KTLA Channel 5 news featured our company during a special news story on hoarding. Click on the 5 News below to watch!

 

Featured Expert On:

 TESTIMONIALS What our customers had to say!

TESTIMONIAL #1

Dear Cory,

     Hope your emergency ended well and that everyone's okay.  I don't need any response to this email, especially with the holidays coming up, but I had to let you know that I've never met anyone like your employees --- they are stars!!!  Ken and Trevor are so incredibly dedicated and hardworking! 

 

    I am thrilled with the job that they did for me today --- those two men are the very, very best!!!  They were both so kind, so hardworking, and incredibly thorough even though they had a very long day!  They never stopped working AND were sweethearts the entire time!!!  It was such an awkward situation for me and I was so embarrassed, but they were totally non-judgmental and kind and made it a great experience.  Any situation, any problem - they fixed it instantly!  They are both remarkable and I'm indebted to them!!! Thank you so much for your help and sending Ken and Trevor out --- they made an enormous difference to me. 

Your happiest customer,

K.M.
San Francisco, Ca


Call us now to receive your own excellent service! (800) 462-7337 or email us at info@Steri-Clean.com

TESTIMONIAL #2

"After a decade of self-imprisonment; a strange kind of imprisonment, where I could come and go but  no visitors were ever allowed, a year of therapy and loving support from my family, I finally managed to put aside the embarrassment and Steri-Clean came to the rescue!  Cory and the entire team provided such great support from our first encounter for an estimate to clean my cluttered home) (This was the most difficult time and they entirely allayed my fears) through the 

"dreaded cleaning"   (This turned out to be real easy  only because 

Ken and the team made it so!) and the excellent referrals for further necessary work.

 

Now I am unencumbered and looking forward to a whole new life.  I am 

so very happy and owe so much to Steri-Clean for the transformation.  

I very, very strongly recommend Steri-Clean to all those who need their services.  Take the first step and call them, you will be delighted if you do!"

 

 

L.M.

Thousand Oaks, CA

 

Call us now to receive your own excellent service! (800) 462-7337 or email us at info@Steri-Clean.com

TESTIMONIAL #3

 

Hi Cory,

 

I wanted you to tell you what an outstanding experience we had with your estimator, Ken.  He was very calm, knowledgeable, professional and reassuring.   He was incredibly respectful and compassionate with Patty, and won her trust immediately.  He helped resolve her fears,  treated her with complete dignity and made the entire process much less painful than we were anticipating.  He pointed out many times all of the potential he saw for beauty in her home, and made a point to emphasize how wonderful it would be once the debris was removed.  He respectfully and compassionately helped her to realize that this was truly a new beginning for her. 

 

Before Ken arrived, Patty made the comment that this was the worst day of her life, as she had to really face her greatest fear of her 'dirty little secret' getting out.  By the time Ken left, Patty was tremendously relieved and was talking about all of hew new plans for her home.  She now feels hope, for first time in a long while,  for future happiness in her home.

 

If this is the way all of your estimators treat potential customers, you must be a very proud business owner.  Ken represents your company in the highest standard I could imagine. 

 

Thank you for choosing Ken to send to Patty's home.  My husband and I appreciate more than you will ever know.

 

Lisa Harmons
Modesto


Call us now to receive your own excellent service! (800) 462-7337 or email us at info@Steri-Clean.com

Testimonial #4

 

"Steri-Clean saved my life. I was on the verge of being evicted from my apartment, fired from my job, and becoming an outcast to my family. I was in dire need of help and they were there when I called, just as they promised. I would recommend their services to anyone who has a Hoarding Disorder and are ready to take the steps to help yourself get better. I was terrified about letting strangers into my BEYOND messy apartment, because I was too embarrassed. However, to my great and wonderful surprise the Steri-Clean staff members made me feel like there's hope for recovery and that there is nothing to be ashamed of. Without their services I don't know where I would be right now.. Thank you Steri-Clean. Especially thank you to you Cory, and your wonderful Family. You've helped me more than you know."

Jamie
Irvine, Ca

 

Call us now to receive your own excellent service! (800) 462-7337 or email us at info@Steri-Clean.com

TESTIMONIAL #5

"How can I even put into words, what you have done for my family? You crew was unbelievable. They were very understanding of our concerns, but still managed to work fast and find things we didn't even know were in there. We can't thank you enough for the new start this will give our mother. Thank you, thank you, thank you!"

Susan W.
Sacramento, Ca

Call us now to receive your own excellent service! (800) 462-7337 or email us at info@Steri-Clean.com

TESTIMONIAL #6

"I know this letter is way overdue, but I couldn't delay this any more. I want you to know just how much you changed my life. I was within days from being evicted and you not only saved me from that, but you changed my life completely. I honestly don't know where I would be today if your company had not been contacted by my friend. I can't put into words how much this meant to me. If I can ever do anything for you, please let me know."

Truly Thankful,

R. D.
San Diego, Ca


Call us now to receive your own excellent service! (800) 462-7337 or email us at info@Steri-Clean.com


TESTIMONIAL #7

Dear Steri-Clean,
I can't tell you thank you enough for the service you have provided not just for my parents, but for the entire family. I wanted to send you our sincerest thank you along with a testimonial you could have for future customers. Please feel free to have anyone call us if they have any questions about your services. Your crew was the most compassionate and understanding of anyone I have ever hired for any kind of work. My parents are enjoying their "new home" and are in such better health because of it.

"Steri-Clean came to my parents home with the unbelievable task of clearing the clutter from their home. This was not just simple clutter, but 25 years of stuff! My brother and I attempted several times to clean it ourselves and we just couldn't to it. After calling Steri-Clean, they started the next day and had it completed withing 2 days. Not only did they removed the trash, but they cleaned the house to the point that I had never seen it. They also were able to line up contractors for paint, carpet and a new roof. I can't say enough about the professionals at Steri-Clean, they were amazing."

Brenda Lions
Torrance, Ca


Call us now to receive your own excellent service! (800) 462-7337 or email us at info@Steri-Clean.com


TESTIMONIAL #8

"Thank you for your fast service. Once we met you during the estimate we knew we found the right people to help us. Your knowledge of hoarding was so comforting as well as informative. I had no idea of the complexities involved with hoarding and how difficult this would be. Your employees were so nice and listened to all our concerns. They were able to do in one day, what we couldn't do in one month. We would be happy to be a referral for you in the future. Thank you again."

Lisa T.
Upland, Ca

Call us now to receive your own excellent service! (800) 462-7337 or email us at info@Steri-Clean.com

TESTIMONIAL #9

"It has been 2 months since your team came to my home. I still can't believe or understand how I let it get to that point. I was humiliated to even let the estimator into my home. I must say I was relieved when he said my home wasn't even close to the worst he had seen. To me, it was my own secret nightmare that I just had to wake up from. Your employees were so understanding and patient with me as I struggled to get through the cleaning. I don't know where you find all these wonderful people, but they are unbelievable to say the least. With my continued therapy and the photos of my old cluttered house that I look at regularly, I have managed to keep my home clean. I still struggle with some feelings, but I will never go back to the way of life. I want you to know, you guys changed my life forever and the words thank you, are simply not enough. I would love to pay my gratitude by helping others get through the same situation somehow. If you ever need help, please let me now. Please post this where other people in my position can read it so they know there is hope. Thank you again for what you have given me"

Steven Glider
Santa Rosa, Ca


Call us now to receive your own excellent service! (800) 462-7337 or email us at info@Steri-Clean.com

TESTIMONIAL #10

"It took me several months to pick up the phone to call you. I was so embarassed and ashamed that I couldn't let anyone into my home. The fear of somebody seeing my mess was overwhelming me with emotion. I finally called and spoke with Cory for at least an hour. He knew so much about hoarding that I really felt comfortable opening up. I really needed this after keeping it hidden for so long and not having anyone to talk to about it. It was a huge relief off of me. I will still very anxious when your employee arrived to meet with me and look at my home. I sat on the porch for several minutes with him until my anxiety was under control. He was so patient and so nice. I dreadfully allowed him in my home and he acted as if it was no big deal. Maybe it wasn't as he stated he had seen so much worse. He immediately put me at ease. The following week you came and cleaned my home. Actually you didn't just clean my home, you gave me my life back. It has only been a month since your team was here and my life is completely changed. I am so ashamed that I let this go for so long. I have since had friends and family over for dinner and my depression is completely gone. The spiral I had fell into just made everything so much worse. I don't know why I even sent you this email, but I just wanted  you to know that what you did for me will change my life forever. I finally feel in control again and this is all due to your company. I don't know how many people take the time to thank you, but I couldn't let this go another day without letting you know that your service is so important to people like me. Keep up the good work you are doing and just know that you are in my thoughts every day I wake up and can walk through my house and smile"

I am Forever Greatful!
Marge Thomas
San Jose, Ca

Call us now to receive your own excellent service! (800) 462-7337 or email us at info@Steri-Clean.com

 

TESTIMONIAL #11

"Steri-Clean was simply amazing. We tried for so long to get my mom to clean out the trash, clothing, food, boxes, crafts and home shopping items from her home for the past 10 years. I managed to get her to at least meet with Steri-Clean and they took it from there. They met with her several times and spoke over the phone many more. She called me one day and said she agreed to let them start and I almost fell off my chair. I don't know what they said or how they did it, but they did. I was there the first day of the cleaning and when my mom started having a hard time, one of their employees was right there to notice, and they would take a break. They knew the right things to do and say just at the right time to keep her motivated. It took a few days to complete, and she has now living in a clutter free home. I can't even explain how happy I am I found them. I was expecting something like this to cost $20,000, but their service was very affordable. I don't know what else to say other than give them the chance to get involved if you are faced with this same situation. If anyone can do it, Steri-Clean can! We are proof of something that we never imagined would come true."

Linda Snyder
West Covina, Ca


Call us now to receive your own excellent service! (800) 462-7337 or email us at
info@Steri-Clean.com

TESTIMONIAL #12

Hello,
If you're looking for a way to help or save a loved one who has fallen into a place of despair, an unrecognizable state of being...due to the many unforeseen things in life (most related - tragic) that can trigger such an emotional break or crisis threatening ones fragile state of mind, closing them off to protect themselves from the blows, from the pain. While most of us get up, choosing what we must and that is to fight through, some of us, let go, give up, and lose our way. What can one do to help them fight back to get them back for themselves for ourselves. Their illness then manifests and becomes reflected in their way of living (utter chaos) with the build-up of dust and clutter in their homes, a major Red flag that they are crying out (unaware even) for somebody who cares to force an intervention. If this is your story, then I hope you have found this site and I hope that you read this letter.

It's a helpless feeling for those of us who are not professionally trained and have not a clue where to start. If you have found this site, then you have found the answer, you are now in excellent hands.

You see I had a sister in crisis. All my life I've known her to be strong, supportive and a fighter. However, a succession of things happened to her in a short amount of time. A divorce, loss of her home and then, the loss of her only daughter who was killed in an automobile accident.

My sister went into a deep depression, since the occurrence of all these unbearable events, some time had passed, however her new place of residence became like a cluttered dark hole and whenever I would speak to her, she was always crying. I understood the reasons, but I was very afraid. What to do? Time wasn't healing a thing.

One day while watching The Oprah Show, she featured a story about clutter. On it she introduced an expert who helped those whose lives and homes had been turned upside down to get organized and find their way back to some balance. I thought this is it, this is the answer.

I tried contacting this expert, you can only imagine the volume of calls he was getting after the show. His staff very politely referred me to Steri-Clean.

I called Steri-Clean and my first introduction was to a gentleman by the name of Cory Chalmers; his patience, warmth and understanding, immediately put me at ease and made it easy to trust. I learned that he and his wife had started the company. Oh boy, you should see the jobs they've dealt with, some of the homes and sites worked on look as though nothing less than a Tsunami had gone through them. Where most of us would be running away, they are the brave ones that run too and run towards. Their attitude is to help, not only to get one organized, but also focus on ones mental well being, aware, the two go hand and hand, can't run a car without the engine, no putting the cart before the horse. I'm simplifying here, but they seriously.. are not.

I explained about my sister, he visited with her and found that her situation wasn't as dire as it seemed. He helped her focus and gave her suggestions to get back on track. After he left, she called me and seemed 100% better. I am not kidding. It was as though she drew back the dark curtains, let the sunlight in and opened the windows for fresh air to come though. It brings tears to my eyes just thinking about it. There was a smile in her voice. This all from a visit so imagine when his team works with you through and through to clean and clear the physical and emotional clutter. My apologies, Mr. Chalmers (Cory) and team don't mean to be setting you up to perform miracles but I'm just saying.. this is how you make me feel.

So here's to getting you or the ones you love on the path of light again.

Steri-Clean is the surest stairway to getting there.

Keep Fighting.

Sincerely,

Nillah Turrentine
Los Angeles, Ca

Call us now to receive your own excellent service! (800) 462-7337 or email us at
info@Steri-Clean.com

TESTIMONIAL #13

Cory,

 

Thanks for sending me the after pictures.   Tony, Kyle, and Jose were all great:  professional, patient, quiet, organized, efficient and competent.   I joked with a friend that I have never seen a sink that clean in our entire building.  It is a scary process especially for any client who has control or trust issues, but your staff from Steri-Clean couldn't have done any better.

 

Thanks again to all of you.  I may be calling again and will refer your services to others.

 

In appreciation,

Dana R.
Santa Cruz

Call us now to receive your own excellent service! (800) 462-7337 or email us at
info@Steri-Clean.com

 

TESTIMONIAL #14

Cory,

 

Tony and Chris did an awesome job today.  The cats have enjoyed being able to stretch and sprawl on the floor and running around playing.  I am also enjoying having my house back.  I didn't realize what i was missing until i got it back.  I guess I got used to it as it was a gradual loss of space.

  

Thanks again!  I am so grateful for you being there to help people like me regain my house.

 

L. Jones
Napa

Call us now to receive your own excellent service! (800) 462-7337 or email us at
info@Steri-Clean.com

 

TESTIMONIAL #14

As you know, today was THE day your representative came by to do the dreaded 'walk-thru'.  He arrived before my son did and I took one look at him and fell apart... the gentleman is a saint.  He handled it with such grace and dignity that I was able to calm myself down and wait for my son to arrive.  We stood in the driveway until I was ready... and then did the walk through.  Tony, explained EVERYTHING... in detail.. and made sure even though my mind kept wanting to check out, that I totally understood what was going on.  eventually I even relaxed.... as we walked through.  He took his pictures, I told him what I expected.  Where and what I wanted to have happen.  He made suggestions.  We agreed on two quotes.... one with my partial clean and one with a full make over, which is what my son would prefer.  My son is concerned with me living like this and does not feel I will be able to complete the job in my physical condition.  I am concerned that the full make over will be more than my budget will allow. 

 

I am writing to tell you thank you, for hiring people who understand the phycology of the situation as well as the physical labor involved.  Today has been a traumatic day for me.  I did not sleep well this week end, many a nightmare as you might imagine.... But I did so much better than I anticipated.  My shrink will be proud.  Thank you for making it that much easier on me.

 

Marie
San Francisco

 

Call us now to receive your own excellent service! (800) 462-7337 or email us at info@Steri-Clean.com

                              
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